Troubleshooting procedure for Network failure on LPMDL-1102

Created by ThingsLog Support, Modified on Thu, 28 Nov, 2024 at 5:16 PM by ThingsLog Support

Step 1: Enter service mode


Step 2: Type command: AT+NBAND?. 


Example output:


AT+NBAND?

+NBAND:8,20

OK


It shows your current configuration!


Step 3: If you want to check the options, type command: AT+NBAND=?


Example output:


+NBAND:(1,3,5,8,20,28)

OK


Band NumberFrequency RangeDetails
12100 MHz (UL: 1920-1980 MHz, DL: 2110-2170 MHz)Commonly used worldwide for LTE.
31800 MHz (UL: 1710-1785 MHz, DL: 1805-1880 MHz)Popular in Europe, Asia, and the Middle East.
5850 MHz (UL: 824-849 MHz, DL: 869-894 MHz)Used in the Americas and parts of Asia-Pacific.
8900 MHz (UL: 880-915 MHz, DL: 925-960 MHz)Widely deployed in Europe, Asia, and Oceania.
20800 MHz (UL: 832-862 MHz, DL: 791-821 MHz)Europe-focused band, good for wide area coverage.
28700 MHz (UL: 703-748 MHz, DL: 758-803 MHz)Used in Asia-Pacific, Oceania, and parts of Latin America.





Step 4: How to set a band?


Command: AT+NBAND=<n>[,<n>[,<n>[…]]]


Example:

AT+NBAND=8,20


Expected output


OK



Step 5: How to set APN


 Command: AT+CGDCONT=<cid>,<PDP_type>,<APN>


Example


AT+CGDCONT=1,"IP","your_apn"


Expected output


OK



Step 6: Check if the APN was set correctly given the example above?

Command: AT+CGDCONT?


Expected output


+CGDCONT: 1,"IP","your_apn","",0,0


OK



Step 7: EPS Network Registration Status


 Command: AT+CEREG=1


Expected output:


OK



Step 8: Check the status


Command: AT+CEREG?


Expected output:


 +CEREG:1,1



OK  












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